Every business revolves around the purpose of transforming something into something else of greater value. Whether it is a cabinet making shop taking wood and laminate and transforming it into kitchen cabinets, or a restaurant taking food and ingredients, an ambient location and good service and transforming that into well fed, satisfied and relaxed customers.
The operation of your business is concerned with the production of goods and/or services that will create value. You are in the business of taking basic ingredients (inputs) and developing them into something else which is of greater value (outputs). We'll help you save time and money by assessing and streamlining your business processes to ensure the appropriate operational methods are in place in your business.
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Many entrepreneurs fail to create a business that has real value beyond their individual participation. Have you created a business that works without you or have simply created a job?
When Michael Gerber coined the phrase "Work ON your business, not IN it" he was talking about building a business that allowed the owner to a part of, yet still be apart from. What does "working ON it," mean?
Simply, developing key systems — systems for everything! Let's look at it this way…
A business is nothing more than a bunch of people performing a bunch of activities that produce certain outcomes. To produce predictable outcomes you need to systemize the activities.
A few things happen when you do this. First, it frees the owner from having to do the work – now others who are less skilled can do it. Second, when you systemize, you automatically develop what we call "a way of doing it here." That not only makes things happen in a totally predictable way, it makes the business more valuable. Now it is a turnkey business that anybody could run, with more or less the same results.
We can work with you to develop fully integrated business systems so that your business can run without you on a day-to-day basis. We'll help you work ON your business, not IN it.
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Peter Drucker said many years ago, "There is no point doing well that which should not be done at all."
In a single sentence, he cleanly addressed the wasted effort and cost that many business owners experience because they don't understand this point: not all business processes add value. Some processes actually consume value. So, how do you know which processes to focus on?
A key characteristic of all successful business owners is that they "start with the end in mind". Once you have settled the question of what the business is going to do and look like, you must then consider how to accomplish that.
In other words, what processes must be in place, and how do you determine whether they are a key process or a supporting process?
We can help you analyze key business activities, create process maps to identify system failure points, determine process efficiency, and identify opportunities for system improvements. It is the first step in helping your client develop and document a detailed business systems and procedures guide.
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