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MOMENTS OF TRUTH: WORDS OF WISDOM
RIC PAYNE'S BLOG - MAKE A DIFFERENCE
Something is happening in the UK that no accounting firm can afford to ignore
Before I get to what that is I want to talk about the most important driver of long term firm profitability. It?s customer loyalty?I bet you?re not surprised.  Back in the 70?s and 80?s much research was done on what distinguished high profit companies from the rest of the pack.  One of the more popular ...
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