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Towards Awesome Service
Towards Awesome Service is a DVD based training program that shows business owners how to make their business truly "extraordinary". It teaches a unique combination of customer service coupled with business development strategies by exploring several case study's of "awesome" businesses.  
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Phone Right
Phone Right is a DVD based training program focusing on how to increase conversions of phone enquiries to sales; dramatically improve phone sales and customer service skills; and how to employ simple methods to get in front of the key 'centers-of-influence' who have a dramatic effect on you winning and keeping business.  
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Building A Better Business
Building a Better Business is your turnkey system for running business seminars and workshops, and training your team in better business practices. The knowledge contained in this program is turned into powerful systems & strategies that are easily learned, easily implemented, yet able to produce dramatic effects.  
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First Steps
First Steps is a powerful DVD based program that shows clients how they could improve their business by investing in business development services. It helps your clients discover for themselves new and improved ways of running their business and positions you as the person best able to help them build a better business.  
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Accountants' Boot Camp
The Accountants' Boot Camp has been instrumental in changing the Accounting Profession. More than 7,800 Accountants' worldwide have graduated the program and now you can tap into a wealth of information by listening to the "Boot Camp-in-a-Box".  
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Strategic Planning Session
The Strategic Planning Session program is a live recording of Ric Payne conducting a client planning day. You'll gain valuable insights, facilitation tips and the confidence to deliver this powerful service to your selected business clients.  
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Practical Financial Management Program
The Practical Financial Management Training Program helps your clients better understand the basics of financial management and how the principle of "what you can measure, you can manage" applies to their business. It is a powerful client education and lead generation tool that creates new work for your firm.  
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